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Delivery, pickup, rental periods, pricing, damage and our service area — answered in full. If your question isn’t here, call or text 205.644.3771.

Delivery & pickup
Pickup
Rental periods
Pricing & payment
Damage & responsibility
Service area
Delivery & pickup
Choose your delivery and pickup dates when you reserve. We'll deliver the bins and dollies to the location provided, then collect them after you have emptied and stacked them. You do not need to be home if you give us permission and provide instructions for a safe, accessible location such as a garage, covered porch or carport. We will only leave or collect bins unattended with your approval.
Deliveries are scheduled Monday through Saturday between 8:00 a.m. and 6:00 p.m. You'll choose the delivery date when you reserve, and we'll contact you before the driver arrives.
Standard delivery is to a safe, accessible ground-level location such as a driveway, garage, covered porch, lobby or loading area. Drivers do not carry bins up or down stairs or through the home unless special arrangements have been confirmed in advance.
Empty bins nest together, so the stack has approximately the same 27-by-17-inch footprint as one bin. The height depends on the number of bins ordered. Please leave a clear, level space for the bins and included dollies.
Each bin measures approximately 27 x 17 x 12 inches and is rated to hold up to 100 pounds. For safe handling, pack each bin to a weight you can comfortably lift rather than filling it to the maximum capacity.
That depends on your vehicle and the number of bins you are moving. Measure the cargo opening and compare it with the bin dimensions. SUVs, vans and trucks generally accommodate more bins, while a sedan may carry only one or a few at a time.
We deliver and collect Monday through Saturday. Saturday availability can fill quickly, especially around month-end and during the summer, so reserving early is recommended.
Pickup

On your scheduled pickup date, we'll collect the empty bins and dollies from the address provided. Empty the bins, close the lids and stack everything in a safe, accessible ground-level location.
You do not need to be home if you give us permission to collect the bins unattended. We'll contact you before the driver arrives.

No washing or sanitizing is required. Simply remove your belongings and any trash, then stack the empty bins for collection. We handle the cleaning at our facility.
Yes. Every bin is inspected, washed and sanitized between rentals. Any bin that is cracked, warped, stained or otherwise unsuitable is removed from service.
Yes. Enter the pickup address when you reserve. Delivery and pickup can be at different locations as long as we serve both addresses. An extended-area delivery fee may apply if either address is outside our standard 15-mile service area.
Contact us before your scheduled pickup. Rental extensions are subject to availability and an additional weekly charge. We'll confirm the new pickup date and cost before extending the rental.
Contact us as soon as possible. If the bins are not empty or accessible when the driver arrives, we may need to reschedule the collection. Additional rental or return-trip charges may apply and will be explained before the new pickup is scheduled.
Rental periods
The Student Move includes a 10-day rental. The Apartment Move, Home Move, Family Move and Whole House include 14-day rentals. The rental period for a custom package will be confirmed before you reserve.
Your rental begins on the scheduled delivery date and ends on the scheduled pickup date shown in your reservation confirmation.
Yes, subject to availability. Contact us before your scheduled pickup date to request an extension. Additional time is charged by the week, and we'll confirm the cost and new pickup date before extending the rental.
Yes. Contact us and we'll arrange an earlier pickup if the schedule allows. Because packages are priced at a flat rate, returning the bins early does not reduce the package price.
Pricing & payment

Attached lids, moving labels, MoveLock Security Seals, delivery and pickup within our standard service area are included with every package.
- The Student Move — $99: 10 bins, 1 large moving bag, 1 dolly and a 10-day rental
- The Apartment Move — $139: 20 bins, 2 large moving bags, 1 dolly and a 14-day rental
- The Home Move — $189: 40 bins, 4 large moving bags, 2 dollies and a 14-day rental
- The Family Move — $249: 60 bins, 6 large moving bags, 2 dollies and a 14-day rental
- The Whole House — $329: 80 bins, 8 large moving bags, 3 dollies and a 14-day rental

Yes. Delivery and pickup are included when both addresses are within 15 miles of Vestavia Hills. Addresses between 15 and 22 miles may be served for an additional delivery fee, which will be disclosed before you reserve.

We do not charge a traditional rental deposit. A $100 temporary damage authorization hold is placed on the card associated with the rental, like a hotel incidental hold.
The hold is not a fee or completed charge, although it may temporarily reduce the available balance on a debit card. It is released after all rented equipment has been returned and inspected. Your bank determines how quickly the pending hold disappears from your account.

We accept major credit and debit cards. A valid card is required when you reserve and must remain on file throughout the rental. The package total is charged on the scheduled delivery day.

No. There is no fuel surcharge, standard cleaning fee or separate charge for delivery and pickup within our standard service area.
Additional charges may apply for extended-area service, rental extensions, added equipment, missed collection trips, lost or damaged items and custom packages. Any known charge will be disclosed before it is added to your reservation.

Damages, loss & liability

Minor scuffs and scratches caused by ordinary, proper use are considered normal wear.
Damage includes cracks, holes, broken lids or handles, warping, burns, permanent markings, strong odors, excessive stains or residue, and contamination from paint, oil, chemicals or other prohibited materials.

Contact us as soon as possible. We'll inspect the equipment and determine whether the issue is normal wear or customer-caused damage.
Lost equipment and damage beyond normal wear may result in a repair or replacement charge under the rental agreement. The $100 temporary damage hold may be applied toward that amount, but the hold is not a damage waiver or a limit on the customer's responsibility.

No. Renting our equipment does not provide insurance for the belongings packed inside it. Alabama Moving Bins delivers and collects empty rental equipment; we do not pack, load, transport or store customer belongings.
Check with your homeowners, renters or moving insurance provider if you need coverage during the move. Our bins are weather-resistant, but they are not waterproof or a substitute for insurance.

Do not pack:

- More than 100 pounds in one bin
- People or animals
- Gasoline, propane, fireworks or other flammable materials
- Hazardous, corrosive or illegal substances
- Open liquids or containers likely to leak
- Hot items, wet materials or anything that could stain or contaminate the bin
- Unprotected sharp objects that could puncture the bin or injure someone

Keep these with you. Firearms, ammunition, medications, identification, important documents, jewelry and other valuables should remain in your personal possession — not in a bin and not on the truck.

Customers are responsible for handling and using the equipment safely while it is in their possession. Protect finished surfaces, lift bins instead of dragging them, and do not roll loaded dollies on stairs or across surfaces that could be damaged.
Alabama Moving Bins is not responsible for property damage caused by a customer's packing, lifting, stacking, rolling, storage or use of the equipment, except as required by law. If you believe damage occurred during an AMB delivery or pickup, contact us promptly.

Service area

Our standard service area covers addresses within approximately 15 miles of Vestavia Hills. Delivery and pickup are included when both addresses fall within this area.
The standard area generally includes Birmingham, Homewood, Vestavia Hills, Hoover, Mountain Brook, Chelsea, Pelham, Helena, Bessemer, Irondale, Fultondale and Leeds.
Service is determined by the specific street address — not simply the city name — because some communities cross the mileage boundary.

We offer extended-area service for many addresses located 15 to 22 miles from Vestavia Hills for an additional delivery fee.
This area generally includes Trussville, Gardendale, Alabaster, McCalla, Moody, Clay and Pinson. Enter your address or contact us, and we'll confirm availability and the fee before you reserve.
Addresses beyond 22 miles fall outside our regular delivery area. Contact us to ask about custom delivery availability.

Yes. Delivery and pickup can be at different addresses as long as we serve both locations. If either address falls within the extended service area, an additional fee may apply. We'll confirm the total before you reserve.

Yes. We serve apartments, condominiums and student housing throughout the Birmingham area, including properties near UAB.
Customers are responsible for confirming building access, parking, loading-area and elevator requirements. Standard service is to an accessible ground-level location such as a lobby, loading area or leasing-office entrance.

Yes, as long as the address is within our service area and there is a safe, accessible delivery location. Please arrange any gate access, parking permission or facility approval before the scheduled delivery or pickup.
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Call or text 205.644.3771 for help with package selection, service-area questions or your reservation. If you’re ready to move forward, reserve online or use the estimator to find the right package.

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